Welcome!
AllOne Health is pleased to welcome our customers from Reach EAP, All Points EAP, and Palmetto EAP.
All three organizations have been renamed AllOne Health.
Call 24/7: (866) 216-1996
AllOne Health Assistance Program
If you are dealing with issues that may affect your personal life or work, the Assistance Program can quickly connect you to experienced professionals.
Call 24/7: (866) 216-1996
Mental Health Counseling
When overwhelmed with personal, work or life stressors, counseling can be a lifesaver. Our master’s level counselors support you and your household members.
Work/Life Resources
Navigating the practical challenges of life, while handling the demands of your job can be stressful. We provide referral services and consultation to assist with gaining resolution to everyday hurdles.
Member Portal & App
Giving you access to services via telephone, chat and video, personalized content and activities, shopping discounts and more!
Available in English, Spanish and French.
Assistance Program by
AllOne Health (866) 216-1996
A program provided by your organization that is available to you, your household members and dependents offering access to confidential, live, in-the-moment support, 24/7/365. Support and services include:
Live, Immediate Assistance
Call toll-free, 24/7: (866) 216-1996. Schedule face-to-face, phone, video, text or chat assistance with professionals that’s private, confidential and at no cost to you or your household members.
Mental Health Counseling
When overwhelmed with personal, work or life stressors, mental health counseling can be a lifesaver. Our licensed master’s level counselors support you and your household members through difficult times providing confidential assistance. HELP WITH: Family Conflict, Couples/Relationships, Substance Abuse, Anxiety, Depression, Stress and more.
Work/Life Resources
Navigating the practical challenges of life, while handling the demands of your job can be stressful. Work/Life resources and referral services are designed to provide knowledgeable consultation and customized guidance to assist with gaining resolution to everyday hurdles. RESOURCES INCLUDE: Adoption, Elder/Adult Care, Parenting, Child Care, Medical Advocacy, Special Needs Support, Wellness and more.
Legal/Financial Resources
Legal and Financial resources and referrals are available to connect you with experienced, vetted professionals. RESOURCES INCLUDE: Budgeting, Estate Planning/Wills, Divorce/Custody, Bankruptcy, Personal Injury/Malpractice, Major Life Event Planning, ID Theft and more.
Member Portal & App
You can also access services through our member portal and mobile app with phone, chat, text and video access. Also take advantage of thousands of up-to-date topic related articles, videos, webinars, checklists and more on subjects including Financial and Legal, Family, Education, Health, Wellness, Career, Military, Everyday Living and more. Your company code is needed to create your account the first time. Simply call (866) 216-1996. Click Here to create your account or login.
Life Coaching
Achieve your personal and professional goals by engaging in life coaching. Our life coaches act as an accountability partner and can assist you in overcoming obstacles and achieving your goals. COACHES HELP WITH: Life Transitions, Work/Life Balance, Goal Setting, Improving Relationships, and more.
Assistance Program Orientation Video
Comprehensive Member Portal & App
Sign up for your free Member Portal & App account.
You will need your company code to create your account. Simply call (866) 216-1996.
Create Your Account or LoginMember Portal & App Orientation Video
To visit our corporate website, Click Here.
To view our upcoming live webinar schedule, Click Here.
We promote mental health awareness and well-being year-round with our Insights Hub monthly newsletter. Click Here
For manager resources, visit your toolkit. Click Here
Frequently Asked Questions
- What happens when I call AllOne Health for assistance?
Regardless of when you call (day or night), you will speak with a Mental Health Professional who can provide you with the support and guidance to navigate your present situation. Scheduling counseling appointments and other resource referrals are coordinated during normal business hours (Monday through Friday). They will identify a network provider that is suited to meet your needs, answer any questions you may have about the counseling process, and follow up to make sure your needs have been met.
- Will my employer know when I use the program?
All services are confidential and governed by federal and state law.
- Who pays for the program?
The AllOne Health Assistance Program is available to you free of charge, courtesy of your employer, organization or institution.
- Who may use the program?
All eligible employees, household members, and dependents, are eligible to use any of the AllOne Health services.
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Please note: Certain professional treatment services, such as medical care, psychiatric service, long-term counseling/psychotherapy or testing are not included. In the event that such services are needed, refer to your health care plan for an explanation of covered services. If you are experiencing a life-threatening situation, please call 911 or immediately go to an emergency room.